Management
The elected council’s main relationship is with its chief executive officer. The mayor and councillors employ the chief executive officer.
The chief executive officer is responsible for employing all other council staff and for setting up and maintaining Council’s operational structure.
Management Structure
In addition to the Chief Executive Group there are three key operational groups, each headed by a Group Manager reporting directly to the Chief Executive.
Click here to view the Management Structure Diagram

Management Groups and Managers' Email Contacts
| 1. CHIEF EXECUTIVE GROUP |
Chief Executive General Manager, Castlecorp Director, Kaupapa Maori Manager, Strategic Communication Manager, Human Resources CE Business Support Officer Mayoral Secretary |
Peter Guerin Mike Davies Mauriora Kingi Rex Moore Judy Holden Sue Newham Anita Galland |
| 2. CORPORATE & CUSTOMER SERVICES GROUP |
Group Manager, Corporate & Customer Services Corporate Planning & Support Manager Procurement & Sustainability Manager Manager, Finance Manager, Information Services Customer Centre Manager Emergency Management Coordinator Library Manager Manager, Community Policy & Resources |
Jean-Paul Gaston Oonagh Hopkins Kerry Starling Teresa Foster Charles Burns Roanna Dunn Pauline Hitchcock Jane Gilbert Ann Esler |
| 3. INFRASTRUCTURE SERVICES GROUP |
Group Manager, Infrastructure Asset Manager, Infrastructure Services Manager, Engineering Services Works Manager General Manager, Hydrus Engineering Consultants Utilities Operations Manager State Highway & Road Safety Manager Parks & Recreation Manager |
Nico Claassen Clayton Oldham Andy Bell Peter Dine Greg Manzano Eric Cawte Kevin Thompson Garry Page |
| 4. ECONOMIC & REGULATORY SERVICES GROUP |
Group Manager, Economic & Regulatory Manager, Planning Services Manager, Regulatory & Support Services Manager, Building Services Director, Museum General Manager, Events & Venues General Manager, Destination Rotorua Tourism Marketing General Manager, Events & Venues Economic Projects Manager City Services Manager |
Mark Rawson Liam Dagg Jim Nicklin Darrell Holder Greg McManus Peter McLeod Oscar Nathan Peter McLeod Nick Dallimore Dennis Olliver |