Odour Complaints
Rotorua’s wastewater treatment plant is situated in an area which has a very high level of hydrogen sulphide (H2S) gas. The hydrogen sulphide gas, which smells something like rotten eggs, masks much of the odour from the plant.
If you detect an offensive odour which you think is coming from the plant, contact us and we will follow up your complaint immediately.
Odour Off Sewerage Pumpstations
Carbon filters are installed at pumpstations where odour may be a problem.
Other Odour Problems
Contact the Utilities Department or Pollution Control and we will investigate.