Property Files

If you're planning to buy a property or currently own one and want to know more about it, a good place to start is the property file.  

Each Property file may contain different information. Some of the more common items you would expect to find include: 

• Building Permits /Consents and associated plans 
• Project Information Memorandums (PIMS) 
• Code of Compliance Certificates 
• Subdivision Consents 
• Resource Consents 
• Drainage Plans (as-builts) 
• Building Warrants of Fitness 
• Hazard, Caution and Information Notices 
• Planning Restrictions 
• Planning Certificates of Compliance

Rotorua District Council is currently at the end stages of digitising property records so now when you request a property file you will receive it on a CD.  It is yours to keep and look at whenever you like. 

You may just want to view the property file. If this is the case visit us at Rotorua District Council, Civic Centre, 1061 Haupapa St, Rotorua and you can view the file on our public terminals.

Because the project to digitise records is still taking place, it is a good idea to contact Council before you come in so we can check the status of the file and make sure any new files pertaining to the property have been loaded. 

Depending on the status of the file, property files may take up to 3 days before they are ready for pick-up, viewing, posting or couriering.

Ordering a property file

Payment is expected on request of the Property File and if ordering by phone/fax/email a cheque/credit card payment is expected prior to the order being placed - not when you pick it up.  You can order a property file by:

• Filling out the relevant Property File Request Form below. Print our the form and email to mail@rdc.govt.nz or fax to 07 346 3143 or post your application to, Rotorua District Council, Civic Centre, Private Bag 3029, Rotorua Mail Centre, Rotorua 3046. 
  
  Property File Request Form (pdf 56kb)
  Property File Request Form (Electronic)
  
  
• By phone: Contact the Customer Service Centre on 07 348 4199.  You can use our credit card facility as your payment option.
  
• Visit us at Council and order your property file in person.
  

Property File Fees

1	No charge for property owner to personally view files on own property
2	$20 per property to view images on public terminal at Civic Centre
3	$25 per property for conversion, delivery and postage of images on CD

Photocopying Fees

Size	Single-sided	Double-sided	Colour Single-sided	Colour Double-sided
A4	$0.20	$0.30	$0.50	$0.70
A3	$0.30	$0.50	$1.00	$1.40
A2	$3.00	n/a	n/a	n/a
A1	$5.00	n/a	n/a	n/a

Property File payment Options

Payment is required at the time of ordering the Property File. The Rotorua District Council’s payment options are:

• Cash 
• Cheque
• Eftpos
• Credit Card - Accepted by phone prior to the order being processed (Amex is not accepted)
• Internet Banking - contact Council for set-up instruction.