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Services

• Air quality and home heating

  Domestic fires are a major cause of poor air quality which occurs at certain times of the year in Rotorua - especially during cold weather.

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  Airport

  Information about the Rotorua International Airport.

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  Animal Welfare

  Dog registration details plus, all the information you need about owning an animal in Rotorua.

  • Animal Control Unit
  • Dog Exercise Areas
  • Dog Policy
  • Dog Registration

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• Building

  Details of the consent process including fees, general information and the required forms.

  • Alterations and Change of Use
  • Building Consent Process
  • Building Services Newsletter
  • Buildings that need Compliance Schedules

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  Castlecorp

  Castlecorp is a business unit of Rotorua District Council operating from the depot at 70 Vaughan Rd.

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  Cemeteries and Crematorium

  Council is responsible for the Rotorua Cemetery and Crematorium as well as the Mamaku, Reporoa and Ngakuru cemeteries.

  • Fees

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• City Services

  City Focus is the control centre for City Services Operations

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  Civil Defence Emergency Management

  The law requires every local authority to be a member of a civil defence emergency management group.

  • Kidscene

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  Economic Development

  Economic Development works to encourage and stimulate economic growth in our district

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• Environmental Health

  Activity that affect or potentially impact on people, or the environment.

  • Busking
  • Fire Permits
  • Fire and Smoke Nuisance
  • Food Premises

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  Environmental Laboratory

  The Rotorua District Council Laboratory aims to provide a quality, IANZ accredited and MoH approved laboratory service.

  • Drinking (Potable) Water
  • Environmental Waters
  • IANZ Accreditation
  • OSET Test Facility

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  Footpaths

  Footpath maintenance in the Rotorua district.

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• Housing for the Elderly

  Rotorua District Council provides 152 housing units for the Elderly

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  Hydrus

  Hydrus is a Business Unit of Rotorua District Council formed to provide professional engineering services to the Council and external clients.

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  Land Information Memoranda (LIM)

  A LIM is a report prepared by RDC in relation to matters affecting land and buildings on a particular property.

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• Liquor Licensing

  If you are planning to open a licensed premises find out first if you need a license.

  • District Licensing Agency
  • Host Responsibility
  • Liquor Ban Bylaw and Sale of Liquor Policy
  • Liquor Control Bylaw 2009 Review

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  Nursery

  Councils nursery in the Government Gardens.

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  Online Services

  Allow residents to use our various online services like GeyserView and RID (Rating Information Database.

  • GeyserView (online maps)

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• Parking

  Parking information in the Rotorua district

  • Bus and Coach Parking Map
  • Car Park Building
  • Fees
  • Fines

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  Planning

  Find out about resource consents, the District Plan and what to do if you are affected by a proposal.

  • Commercial Land Use
  • Current Projects
  • Designations
  • District Plan and Policy

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  Pollution Control

  Council guards against actual or likely contamination of the stormwater drainage system.

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• Property Files

  What information may I find on my property file?

  • Electronic Imaging
  • Fees
  • Ordering a property file

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  Rates

  Information about rates, payment options. and rebate and remission details.

  • 2009/2010 Rates
  • Contiguous Properties
  • Due Dates, Discounts, Penalties and Refunds
  • Glossary of Rates Terms

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  Roads and Streets

  Who manages the roads and streets in the Rotorua district?

  • Notice of proposal of road stopping
  • Road Closures

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• Rubbish and Recycling

  Information about recycling, rubbish collection, landfill hours and charges and more.

  • Landfill Charges and Hours
  • Recycling Centres
  • Rubbish Bag Delivery
  • Rubbish Collection

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  Settlement Support

  Settlement Support New Zealand is a nationwide network to help migrants get in touch with information and services in their local community

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  State Highways

  Who manages the State Highways in the Rotorua district

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• Stormwater

  Find out how the Council manages stormwater in Rotorua.

  • Stormwater Connections
  • Stormwater Disconnection

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  Tradewaste

  Trade waste is wastewater discharged from a trade premises into Council’s sewerage system.

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  Wastewater

  Wastewater (sewage) is water-borne waste which is liquid, with or without matter in solution or suspension, discharged into Council's sewerage system.

  • Approved Contractors List
  • Compost
  • Drainage Faults
  • Forest Irrigation

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• Water

  We collect, supply, treat and distribute water to Rotorua's rural and urban communities.

  • Backflow Prevention
  • Water Charges
  • Water Connections
  • Water Conservation

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