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Rotorua District Council.
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There are a number of options for you to pay your rates.  If you require any assistance or further information regarding the payment options, please contact the rates department by:

Phone:  07 348 4199 overseas +64 7 348 4199
Fax:      07 346 3143 overseas +64 7 346 3143
Email:  rates@rdc.govt.nz

Location Address:
Civic Centre,
1061 Haupapa Street
Rotorua
New Zealand

Postal Address:

Rotorua District Council
Rotorua Mail Centre
Private Bag 3029
Rotorua Mail Centre
Rotorua 3046, New Zealand.



Direct Debit

Using this method your rates are automatically deducted each quarter (or annually if you prefer) from your nominated bank account.  Rates assessment notices are still sent to you each quarter with a reminder message about the Direct Debit payment you have authorised.  The message will inform you of the amount that will be debited from your bank account and confirms the date that this will be done.

Direct Debit Form 45KB

If you wish to use this service or require further information please contact the rates department by phone on 07 348 4199 overseas +64 7 348 4199, email on rates@rdc.govt.nz or by fax 07 346 3143 overseas +64 7 346 3143.


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On Line Banking and Telephone Banking

Council is able to process payments made either by Internet Banking or Telephone Banking but it is important to contact the rates department before setting these payments up with your bank in order that the correct information is registered against these payments to avoid delays with your payment reaching the council.

Please contact the rates department by phone on 07 348 4199 overseas +64 7 348 4199, email on rates@rdc.govt.nz or by fax 07 346 3143 overseas +64 7 346 3143.


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Automatic Payment

This allows you to make regular payments from your bank account (e.g. weekly, fortnightly, monthly) but you should contact the rates department for the appropriate set up form to ensure that the correct information is registered against these payments.  Remember also that you may need to increase these payments from time to time to ensure that they completely clear the instalment due to avoid any late payment penalties.

Please contact the rates department by phone on 07 348 4199 overseas +64 7 348 4199, email on rates@rdc.govt.nz or by fax 07 346 3143 overseas +64 7 346 3143 for the automatic payment set up form.


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Credit Card (only available on line through the Council’s website address)

Credit card payments are generally not accepted by Council for the payment of rates but Mastercard or Visa credit cards can now be used to pay rates when processed through the secure Eftpos New Zealand on-line payment service.  This service is only accessible via the Council’s website. 

Please note there is a 2.1% fee based on the amount paid payable to Eftpos New Zealand for each transaction (Council does not receive any part of this fee).


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By Post

You can also make payment by posting a cheque to Rotorua District Council, Rotorua Mail Centre, Private Bag 3029, Rotorua 3046.  Please be sure to include your remittance tear off portion from your rates invoice so we can receipt this to the correct rates account.

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In Person

Rates may also be paid by Cash, Eftpos or Cheque at our cashier counter at the Civic Centre, 1061 Haupapa Street, Rotorua.

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