Wastewater Contacts FAQ - Rotorua District Council

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> Frequently Asked Questions

Q.

Who do I contact about Wastewater issues

A.

Wastewater problems within your Property	A Plumber
Blocked W/W Mains	RDC Utilities Operations Engineer (Wastewater) / Utilities Operations Assistant
Wastewater Treatment Plant	RDC Wastewater Treatment Plant Manager
Any further Wastewater related problems	RDC Utilities Operations Engineer (Wastewater)
Hazardous Substances / Pollution Control	RDC Pollution Control Officer

What should I do if I have carried out building work (without a building consent) after the commencement of the Building Act ?

What is excessive noise?

What is Wastewater (Sewage) / Trade Waste?

Floor Area of a House – Can you tell me what it is?

How do I dispose of hazardous substances that are no longer required?

What are the requirements for storing hazardous substances?

What is the maximum amount of hazardous substances that can be stored on my premises?

How does the Noise Control Officer determine if noise is excessive?

How many dogs can I have before I need to get a kennel licence?

What is a noise direction notice?

How do I apply for a Pensioner House?

What are my options if the Building Inspector refuses to certify my building works?

What are the necessary steps needed to establish a temporary bar manager?

How many residents does the Rotorua Wastewater Treatment Plant serve?

Why do we treat Wastewater?

What is Stormwater Drainage?




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